Hello the only way to unlock the door is to remove the soap dispenser on the top of the machine.
Maytag neptune door locked won t open.
Door won t open stays locked even after unplugging unit.
This is a page about unlocking the door on a maytag front load washer.
Front loaders have a locking mechanism to avoid opening the door during a washing cycle but occasionally this lock will be activated accidentally.
Press cancel off key to start a latch reset wait 20 30 seconds and open door turn the power off at the circuit breaker or fuse box for one minute then turn the power back on.
If not call for service.
Four screws hold the plastic housing in place.
Remove the housing and a small cord will be visible pull on it and the door will open.
If the washer will not unlock at the end of a wash cycle unplug the washer or disconnect power.
Reconnect power to washer plug in.
Click here for additional information.
The door should unlock after this is complete.
Run a drain and spin cycle.
Just started it answered by a verified appliance technician.